Terms of Service — SPORTVISE
Version 1.0 — In effect since [DATE_LAUNCH]
Last modified: [DATE_LAUNCH]
1. Subject matter
These Terms of Service (hereinafter "ToS") govern the use of the SPORTVISE platform, accessible at https://sportvise.ch (hereinafter "the Service"), published by Thomas Castella, sole proprietorship, with registered office in Switzerland (see Legal Notice).
Use of the Service implies full and unreserved acceptance of these ToS. Any person who does not accept all or part of these ToS must refrain from using the Service.
2. Definitions
- Service: the SPORTVISE platform, including the website, athlete dashboard, virtual AI agents, calendar, journal, and all associated features.
- User: any person accessing or using the Service, whether holder of a free or paid account.
- Content: all data, text, and images entered by the User in the Service.
- AI Agents: virtual assistants powered by artificial intelligence (Lucas, David, Emma, Clara, Nora, Julie, Alex, Marc, Léa, Sophie, Pierre, etc.).
- Subscription: the contractual commitment to access the Service in exchange for payment (Plus and Pro plans).
3. Acceptance of the ToS
By creating an account, clicking "I accept the conditions", or using the Service in any way, you acknowledge:
- having read, understood, and accepted these ToS in their entirety
- having read and accepted the Privacy Policy
- being at least 16 years old (or 16-17 with parental consent, see art. 5)
- having the legal capacity to contract under applicable law
4. Description of the Service
SPORTVISE is an AI-assisted sports coaching platform intended for amateur and semi-professional athletes in Switzerland. The Service includes in particular:
- A personal dashboard (profile, statistics, SPORTVISE score)
- A calendar of matches, competitions, and training sessions
- A daily journal (mood, energy, sleep, pain)
- A post-event recap system (performance, RPE, perception)
- A marketplace of specialized AI agents (mental, physical, nutrition, sleep, recovery, finance, marketing, sponsors, contracts, accounting)
- A personalized daily brief
- AI-generated weekly reports
SPORTVISE evolves regularly: features may be added, modified, or removed without individual prior notice.
5. Account creation and access
5.1 Eligibility conditions
To create an account, you must:
- Be at least 16 years of age
- If you are 16 or 17, provide written consent from your legal representative upon request
- Be domiciled in a country where access to the internet and to foreign digital services is legal
- Provide accurate, complete, and up-to-date information (name, valid email, etc.)
5.2 Account security
You are responsible for the confidentiality of your password and for any action carried out under your account. In case of suspected unauthorized use, you must notify us without delay at info@sportvise.ch.
5.3 Account uniqueness
Each user may create only one personal account. Sharing an account between multiple persons is prohibited.
6. Plans, subscriptions, and payments
6.1 Available plans
SPORTVISE offers three plans whose features are detailed on the /abonnement page:
- Free — CHF 0/month: 3 AI agents (Lucas, Emma, Clara), 10 messages per day, dashboard + Fitness Score, daily journal, calendar, goals.
- Plus — CHF 12/month: 6 performance agents (adding David, Nora, Julie), unlimited messages, Match Prep (D-3 to D-Day), weekly challenges, weekly recap + notifications.
- Pro — CHF 29/month: everything in Plus + 11 AI agents (Business suite: Alex Marketing, Marc Sponsors, Léa Contracts, Sophie Finance, Pierre Accounting), PDF export (Media Kit, CV, Nutrition), monthly progress report, priority support.
All prices are in CHF (Swiss francs), taxes included (Swiss VAT, where applicable).
6.1bis Money-back guarantee and cancellation
- Cancel any time: you may cancel your Plus or Pro subscription at any time from your dashboard. Cancellation takes effect at the end of the already-paid current period.
- 30-day money-back guarantee: for any first paid subscription (upgrade from Free to Plus or Pro), you benefit from a 30-day satisfaction-or-refund guarantee. On simple request to info@sportvise.ch within 30 days of the first payment, the full amount is refunded within 14 business days.
- This guarantee does not apply to subsequent renewals or to tier changes (Plus → Pro or Pro → Plus).
6.2 Payment terms
Payments are processed by Stripe Payments Europe Ltd., a PCI-DSS Level 1 certified provider. SPORTVISE never stores your banking information.
Subscriptions are automatically renewed at each due date (monthly or annually depending on the plan chosen) unless previously cancelled.
6.3 Cancellation by the user
You may cancel your subscription at any time from your dashboard ("Subscription" section). Cancellation takes effect at the end of the already-paid current period. No refund is due for the current period.
6.4 Price modifications
Any price change for existing plans will be notified to you by email at least 30 days before entry into force. You may cancel free of charge if you refuse the new pricing.
7. Acceptable use
By using SPORTVISE, you agree not to:
- Use the Service for illegal, fraudulent, or harmful purposes
- Attempt to access other users' accounts or internal systems
- Reverse-engineer, decompile, or copy the Service
- Saturate the Service with automated requests (bots, scripts) without authorization
- Submit content that is manifestly illegal, defamatory, hateful, or discriminatory
- Impersonate a third party
- Attempt to extract data via the AI agents to redistribute or resell it
Any breach may result in immediate suspension of the account without notice or refund.
8. User content
8.1 Ownership
You retain full ownership of the Content you enter into SPORTVISE (journal notes, calendar events, recaps, messages to agents).
8.2 License granted to SPORTVISE
To enable the operation of the Service, you grant SPORTVISE a non-exclusive, worldwide, royalty-free, non-transferable license to use your Content, strictly limited to the following purposes:
- Storing and displaying your Content in your interface
- Transmitting it to the necessary technical subcontractors (in particular Anthropic for the AI agents, Supabase for the database)
- Using it in anonymized and aggregated form to improve the Service
This license terminates upon deletion of your account.
8.3 Accuracy commitment
You warrant that your Content is accurate and that you have the right to enter it (in particular for images shared with the agents).
9. ⚠️ AI agent limitations — IMPORTANT
9.1 Nature of AI advice
The advice, recommendations, information, and analyses provided by SPORTVISE's AI agents are generated by language models (Claude by Anthropic) and are provided for informational and indicative purposes only.
This advice in NO WAY constitutes:
- Medical, paramedical advice or diagnosis
- Professional legal advice
- Certified tax or accounting advice
- Financial or investment advice
- A medical or nutritional prescription
- An individualized training protocol certified by a qualified coach
9.2 Reliability limitation
Artificial intelligence models may make mistakes, hallucinate information, or provide advice unsuited to your specific situation. SPORTVISE implements best practices to minimize these risks but cannot guarantee the absolute accuracy of AI agent outputs.
9.3 Obligation to consult a professional
For any important decision affecting your health, finances, legal or tax situation, you must consult a qualified and certified professional. SPORTVISE never substitutes for a doctor, lawyer, accountant, qualified nutritionist, or certified sports coach.
9.4 Medical emergencies
IN A MEDICAL EMERGENCY, DO NOT CONSULT THE AI AGENTS. Immediately dial:
- 144 (Swiss medical emergency)
- 112 (European emergency number)
- Or go to the emergency department of the nearest hospital.
The AI agents are not designed to respond to medical emergencies and their response could delay necessary care.
10. Intellectual property
10.1 SPORTVISE's ownership
The entire Service (code, design, "SPORTVISE" trademark, logo, AI agent texts, dashboard structure) is the exclusive property of Thomas Castella or his licensors. Any reproduction, modification, distribution, or commercial exploitation of the Service or its elements is strictly prohibited without prior written authorization.
10.2 Trademarks
"SPORTVISE" and the agents' names (Lucas, David, etc.) are trademarks used by Thomas Castella. Their unauthorized use is prohibited.
11. Suspension, termination, and account deletion
11.1 Termination by the user
You may delete your account at any time from your dashboard or by sending a request to info@sportvise.ch. Your data will be deleted in accordance with the Privacy Policy (maximum 30-day delay).
11.2 Suspension or termination by SPORTVISE
SPORTVISE reserves the right to suspend or terminate an account without notice or refund in the event of:
- Serious breach of these ToS
- Fraudulent or illegal use of the Service
- Persistent non-payment of amounts due
- Request from the competent authorities
11.3 Effects of termination
Termination results in loss of access to the Service. Amounts paid for the current period remain acquired by SPORTVISE. Obligations that by their nature survive termination (liability, intellectual property, applicable law) remain in force.
12. Warranties and limitation of liability
12.1 Service provided "as is"
The Service is provided "as is" and "as available", without any express or implied warranty, in particular of merchantability, fitness for a particular purpose, or absence of error.
SPORTVISE does not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The advice of the AI agents will be accurate or suited to every situation
- The sporting or personal results obtained will match your expectations
12.2 Limitation of liability
To the fullest extent permitted by applicable Swiss law, the total liability of SPORTVISE towards a User is limited to the amount actually paid by that User in respect of the subscription during the 12 months preceding the triggering event.
SPORTVISE shall not be held liable for any indirect, incidental, consequential, or special damage, including loss of data, loss of revenue, damage to reputation, or harm resulting from a decision made on the basis of advice from the AI agents.
This limitation does not apply in case of wilful misconduct or gross negligence by SPORTVISE, in accordance with art. 100 para. 1 and 101 of the Swiss Code of Obligations.
13. Indemnification
You agree to indemnify and hold SPORTVISE harmless from any claim, damage, liability, cost, or expense (including reasonable attorney's fees) arising from:
- Your use of the Service in breach of these ToS
- Your violation of a third party's rights
- Your Content (in particular if it is defamatory or illegal)
14. Modifications to the ToS
SPORTVISE reserves the right to modify the ToS at any time. Any substantial modification will be notified to you by email at least 30 days before entry into force. Continued use of the Service after this date constitutes acceptance. If you refuse the new ToS, you may cancel your account free of charge.
15. Force majeure
SPORTVISE shall not be held liable for a breach resulting from a case of force majeure within the meaning of Swiss case law, in particular: third-party infrastructure failure (Supabase, Netlify, Anthropic), massive cyberattack, natural disaster, pandemic, governmental decision.
16. Applicable law and jurisdiction
These ToS are governed by Swiss law, excluding conflict-of-laws rules.
Any dispute relating to their interpretation or execution shall be subject to the exclusive jurisdiction of the ordinary courts of the Canton of Fribourg, subject to appeal to the Swiss Federal Supreme Court.
For consumers residing in the European Union, this clause does not preclude the jurisdictional protections applicable in their country of residence.
17. Miscellaneous provisions
17.1 Partial invalidity
If a provision of these ToS is judged null or inapplicable by a competent court, the other provisions remain in force and continue to produce their effects.
17.2 Entirety of the agreement
These ToS, together with the Privacy Policy and the Legal Notice, constitute the entire agreement between you and SPORTVISE and replace any prior agreement on the same subject matter.
17.3 Assignment
SPORTVISE may assign its rights and obligations under these ToS to a third party (in particular in case of business transfer or merger). This assignment may only be effective if it does not diminish your rights.
17.4 Communications
Any official communication between you and SPORTVISE is made by email to info@sportvise.ch (on your side) and to the email address registered on your account (on our side).
18. Contact
For any question relating to these ToS:
Thomas Castella
info@sportvise.ch
SPORTVISE — https://sportvise.ch